Privacy Policy
Last updated: January 2025
Information We Collect
PeakPlate collects information you provide directly to us, such as when you create an account, subscribe to our services, or contact our support team. This includes your name, email address, phone number, dietary preferences, training schedule, and payment information.
We also automatically collect certain information about your device and usage patterns when you access our platform, including IP address, browser type, operating system, and interaction data with our meal planning tools.
How We Use Your Information
Your personal information enables us to provide personalized nutrition coaching, create sport-specific meal plans, and connect you with registered dietitians. We use your data to improve our services, process payments, and communicate important updates about your nutrition program.
Training and dietary data helps our algorithms adapt meal recommendations to your performance cycles and recovery needs, ensuring optimal nutritional support for your athletic goals.
Information Sharing and Disclosure
We share your information with registered dietitians assigned to your account to provide personalized nutrition guidance. Payment information is processed through secure third-party payment processors who maintain PCI DSS compliance.
We may share aggregated, non-personally identifiable information with research partners to advance sports nutrition science, but individual athlete data remains confidential and protected.
Data Security and Protection
PeakPlate implements industry-standard security measures including SSL encryption, secure data centers, and regular security audits. All sensitive information is encrypted both in transit and at rest using AES-256 encryption standards.
Our team undergoes regular security training, and we maintain strict access controls to ensure only authorized personnel can access your personal information for legitimate business purposes.
Your Rights and Choices
You have the right to access, update, or delete your personal information at any time through your account settings. You can also request a copy of all data we have collected about you or ask us to restrict processing of your information.
You may opt out of marketing communications while continuing to receive essential service-related notifications about your nutrition program and dietitian consultations.
Cookie and Tracking Technologies
We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze platform usage. Essential cookies are necessary for core functionality, while analytics cookies help us improve our services.
You can control cookie preferences through your browser settings or our cookie preference center, though disabling certain cookies may limit platform functionality.
Third-Party Services
Our platform integrates with trusted third-party services for payment processing, email communications, and analytics. These partners are contractually bound to protect your information and use it only for specified purposes.
We carefully vet all third-party integrations to ensure they meet our security standards and comply with applicable privacy regulations.
International Data Transfers
As a Japan-based service, your data is primarily stored and processed within Japan. When international transfers are necessary for service provision, we ensure appropriate safeguards are in place to protect your information.
All international data transfers comply with applicable privacy laws and are conducted through approved transfer mechanisms with adequate protection measures.
Data Retention
We retain your personal information for as long as your account remains active or as needed to provide services. After account closure, we may retain certain information for legitimate business purposes, legal compliance, or dispute resolution.
Nutrition and training data may be retained in anonymized form to contribute to sports nutrition research and platform improvement efforts.
Children's Privacy
PeakPlate is designed for athletes aged 18 and older. We do not knowingly collect personal information from individuals under 18 without parental consent. If we become aware of such collection, we will take steps to delete the information promptly.
For young athletes under 18, parental or guardian consent is required, and we implement additional protections for their personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through email or prominent notices on our platform.
Continued use of PeakPlate after policy updates constitutes acceptance of the revised terms. We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact our privacy team at privacy@capoeiranavarra.com or call us at +81 70-7395-2468.
You can also write to us at: PeakPlate Sports Nutrition, 3 Chome-9-14 Torigoe, Taito City, Tokyo 111-0054, Japan.